About Us

Across digital platforms, a wealth of consumer opinions and unmet needs awaits discovery. NetImpact helps clients employ data-driven social listening to gain rich customer understanding that can unlock untapped growth potential. Additionally, our 24X7 customer care teams ensure your online audiences feel heard and valued, driving brand loyalty and growth.

Our Services

Netimpact empowers you with deep customer connect through two complementary services


Social listening isn’t just about not missing anything – it’s about harnessing the power of real-time customer feedback to fuel business growth.

At NetImpact, we bridge the gap between online conversations and strategic brand decisions.

ONLINE CUStomer care

Failure to respond via social channels can lead to a 15% increase in consumer churn rate
(Gartner Study).

At NetImpact, we know that a distinctive, positive customer experience can build life-long brand loyalty.

Our Mission

Our Vision

At the heart of what we do lies a commitment to put the customer first. We listen, connect, understand, and uncover deep seeded insights that help businesses create customer-centric offerings to fuel sustainable growth.

Our team of seasoned marketing, analytics and customer service professionals, coupled with proprietary tools create a powerful, integrated offering.

At Netimpact, we are guided by the values of integrity, transparency, operational excellence, and inclusion. These values direct our every interaction, from how we approach problem-solving to how we treat our customers and one another.

They also shape our culture, emphasising result orientation and rigour in an environment of transparency and inclusion.

Customer truths will shape the future of your business.

Are you listening?

Our Clients

Our Team

Rahul Saighal

Founder & Managing director

Yogita Verma

Director Strategy, Marketing & Employee Wellbeing

Parveen Roach

National Operations Head

AntarLina Mathews

Head Human Resources

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Case Studies

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“I have seen at close quarters, NetImpact’s work on Social Analytics when we established our Social Media Command Centre (SMCC) and found them to be value-adding, differentiated, and responsive.”

Siddharth Banerjee EVP (Marketing), Vodafone

“The team at NetImpact is very responsive and delivers on their commitment on time, in full. They are also thorough in their work and able to very effectively handle questions from stakeholders.”

Kavita Angre Director, Consumer and Market Insights, L’Oreal India

“As the marketing head for our motorcycle business, I found NetImpact’s Social Analytics and customised insights very helpful to get an ongoing pulse and use them for interventions. It also helped us build benchmarks on social media conversations to counter competition initiatives. Their teams are reliable and the processes are quite robust.”

Sumeet Narang President (Probiking), Bajaj Auto Ltd.

“We found NetImpact to be a strong and capable partner with demonstrated delivery and business impact.”

Aniruddha Singh Ex. HR Head/CMO, Monnet Group

As SVP & Head Emerging Sports - “Star Sports, my team and I worked with NetImpact Solutions for a long period and we were very happy with their focus on business outcomes. They offered us various sponsor specific insights across categories which helped us in sponsor acquisition & retention across different sports properties. This aside, we got customised insights on the domestic leagues that helped us in creating meaningful programs with sports fans. It’s quite a delight engaging with their team.”

Basant Dhawan CEO, TCM (Twenty First Century Media)





Expert Employees



Contact Us


Netimpact Solutions Private Limited
CIN No: U74140DL2014PTC265092

New Delhi Office
Regus Vasant Square,
Level 3, Vasant Square Mall, Vasant Kunj Pocket V,
Vasant Kunj Rd, Sector B,
New Delhi-110070

Noida Office
Ground floor, D-44, Sector 59,
Noida, Gautam Buddha Nagar,
Uttar Pradesh, 201301

Phone: +91 9810234646
Email: contact@netimpactlimited.com
Contact Person: Abhishek Kumar

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